This Privacy Policy governs the manner in which Simplify Home Loans, LLC (“Simplify Home Loans”, “we”, “us”, “our”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the simplifyhomeloans.com website (“Site”).
This privacy policy applies to the Site and all products and services offered by Simplify Home Loans, LLC.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Simplify Home Loans, LLC may collect and use Users personal information for the following purposes:
- To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
- We may use feedback you provide to improve our products and services.
- To share your information with third parties
- We may share or sell information with third parties for marketing or other purposes. However, information may be shared with service providers and partners as necessary for business operations. We do not sell personal information to third parties for their direct marketing purposes.
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
- If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Opt-out instructions
If you wish to be removed from receiving future communications from Simplify Home Loans, LLC, you can opt out by contacting us at the address below or by using any of the following keywords in response to our messages: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Data Collection and Use:
We collect your phone number and consent status to provide you with SMS services. This information is used solely for the purpose of delivering text messages related to the campaign you have opted into.
Data Sharing:
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Data Protection:
We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to ensure its security.
Terms and Conditions:
User Rights:
You have the right to access, correct, or delete your personal information. You can opt-out of receiving messages at any time by replying STOP.
Program Description:
By opting into our SMS program, you agree to receive text messages from Simplify Home Loans regarding Mortgage Loans.
Message Frequency:
Message frequency may vary.
Cost Disclosure:
Standard message and data rates may apply. Please check with your mobile provider for details.
Opt-Out Instructions:
You can opt-out of receiving messages at any time by replying STOP. For help, reply HELP.
Customer Care:
For assistance, contact us at 888-690-1744.
Legal Disclaimers:
By participating, you agree to our terms and conditions and privacy policy. We reserve the right to modify these terms at any time.
Changes to this privacy policy
Simplify Home Loans, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Simplify Home Loans, LLC
1261 South 820 East Suite #200
American Fork, UT 84003
(888) 690-1744 | marketing@simplifyhomeloans.com
This document was last updated on 02/12/2025
